Shipping policy

At Eyelusion, we aim to deliver premium eyewear quickly, safely, and transparently.

All orders are processed within 1 business day.

Once your order is confirmed, you will receive an email notification with tracking details as soon as your package ships.

Orders placed before 6:00 PM (UAE time) are typically dispatched the same day.

Orders placed after 6:00 PM are processed the next business day.

We offer delivery across all Emirates.

Delivery times may vary slightly depending on location and courier availability.

Once shipped, you’ll receive real-time tracking via email.

We currently ship internationally to select destinations.

Orders are dispatched within 1–2 business days
Delivery time typically ranges between 3–5 business days, depending on destination
International shipping fees are calculated at checkout

Please note: customs duties, taxes, or import fees (if applicable) are the responsibility of the customer.

As soon as your order ships, you’ll receive a tracking link via email.

If you need help at any point, our team is here.

For any questions related to shipping or delivery:

📧 info@eyelusion.ae

📍 West Burry Commercial Tower, Office 2128

Business Bay, Dubai, UAE

📞 +971 54 7733 505

We typically respond within 24 hours.

Important Notes

Delivery timelines are estimates and may be affected by public holidays or courier delays.
Eyelusion is not responsible for delays caused by customs clearance or incorrect delivery information provided at checkout.